Our return policy was designed to make this process simple and smooth. If you decided to return the items, you purchased, within 28 days of receipt simply contact us at email@example.com and we'll agree on exchange or refund.
Please note, all delivery charges incurred on returns made due to the reason not described above or for exchanges, will be your responsibility. We are not responsible for return postage other than for incorrect or faulty items. Sadly, we cannot be responsible for parcels that fail to reach us, so please make sure you obtain a proof of postage.
Unfortunately, we are unable to accept returns on customized orders for any reason other than defect. This includes resized linen products, as well as any product where embroidery is added.
Items must be returned to us by "Recorded Delivery" so they can be signed for. Please note that we will cover postage costs only in case you return us the product because of quality issues. Parcel should be send back to us at:
We have to options for returns in UK. You can send to our address:
Glendale close 23
Surrey, GU21 3HN
Alternatively, you can return parcel via the nearest DPD point. Please email us at firstname.lastname@example.org for further information.
c/o Pam Jaynes.
16 Hemenway Road
Salem, MA 01970
Unit 1, 84 Subiaco Rd,
Subiaco, 6008, WA