SHIPPING AND RETURNS

Where and how do you deliver?
We are aiming that LinenMe product would reach customers around the world. It’s not that simple, but we are trying. We divided the world into four groups of...
Mon, 29 Oct, 2018 at 1:09 PM
How I check my order status?
The tracking number of your order was sent to your email. If you lost it you could find the tracking number by logging into your account and going to your o...
Wed, 29 Apr, 2020 at 1:19 PM
What are delivery charges?
Delivery charges will depend on 3 things: the country of delivery address, the weight of your order and the speed of delivery you need. You will be given th...
Sat, 27 Oct, 2018 at 4:41 PM
Duty and customs
If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes, which customers will need to pay on receipt o...
Wed, 23 May, 2018 at 7:22 PM
What is your returns policy?
We hope that you will enjoy LinenMe products, but if you are not entirely happy with items that you received, we will offer you exchange, gift voucher or a ...
Wed, 29 Apr, 2020 at 2:19 PM
How can I exchange the items?
If you would like to exchange your item(s), please inform write a note to support@linenme.com (within 28 days after you received your order). We kindly ask ...
Thu, 25 Jun, 2020 at 3:33 PM
How can I return the items?
We hope that you will enjoy LinenMe products, but if you are not entirely happy with items that you received, we will offer you exchange, gift voucher or a ...
Mon, 26 Nov, 2018 at 2:02 PM
How can I return damaged goods?
If the goods are damaged, faulty on arrival or we sent you incorrect order please contact us at support@linenme.com within 48 hours and we will arrange repl...
Mon, 26 Nov, 2018 at 2:35 PM
When will I receive the refund for the returned items?
If you decided to return items within 28 days of receipt, we may withhold reimbursement until we have received the goods back. We will reimburse you the cos...
Mon, 26 Nov, 2018 at 2:29 PM