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Knowledge base
FAQ
ACCOUNT MANAGEMENT
2
I've forgotten my password for my customer login. What should I do?
Which LinenMe site I should be using?
PRODUCTS AND SIZES
14
Bed linen sizes
Clothing sizes
Do you make custom sizes?
The colour looks slightly different. Why is this?
Where are your products made?
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ORDERING
11
Can I place an order over the phone?
I want to place an order for a gift. Will the price of the product appear on the product or the invoice?
Do you offer a gift wrapping service?
Can I cancel my order?
How I make an order?
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PAYMENTS
4
What payment methods do you accept?
Do you ship worldwide?
Can I pay with my AMEX card?
Can I pay with my Apple Pay?
SHIPPING AND RETURNS
9
Where and how do you deliver?
How I check my order status?
What are delivery charges?
Duty and customs
What is your returns policy?
View all 9
LINENME LOYALTY PROGRAMME
5
How I can check my available loyalty Bonus?
Linenme.com Bonus Programme Rules
Refer Linenme.com to your Friends and Earn Bonus
How I could use my loyalty BONUS discount?
Do you have any discount coupons?
GENERAL INFORMATION
6
Terms and conditions
Privacy policy
Cookies
Company info LinenMe Ltd (UK)
Company info LinenMe Inc (USA)
View all 6
TIPS & TRICKS
16
How to wash linen? | Linen care tips
Tips on Washing Your Linen Clothes
History and origins of linen fabric
Differences of flat and fitted bed linen sheets
How to choose quality linen bed linen?
View all 16
B2B
Articles
0